Legal Documents

1 Bets Privacy Policy — Your Data Is Safe With Us

This page explains in plain English how 1 Bets collects, uses, and protects your personal information. We believe transparency is the foundation of trust.

Last Updated: January 2026
SSL Encrypted Protection
All your data and transactions are secured with 256-bit SSL encryption.

How We Protect Your Privacy

A quick overview of the key pillars of 1 Bets' Privacy Policy

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely inaccessible to any third party.

Your Data Is Never Sold

1 Bets never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is ever collected.

GDPR Compliant

1 Bets follows international GDPR standards. Your rights to view, correct, or delete your data are fully protected.

Option to Opt Out of Marketing

You can unsubscribe from promotional emails or notifications at any time. We don't believe in unwanted communications.

Secure Data Storage

Your data is stored on secure servers and protected through regular security audits.

Summary: 1 Bets takes your privacy seriously. Your data is never sold or shared. Reading this document in full will show you just how carefully we protect your information.

1Scope & Applicability

1 Bets (https://1bets.click) is a trusted platform for betting and online gaming enthusiasts across Bangladesh and other regions. This Privacy Policy provides a complete picture of how we handle your personal data when you use our website and mobile app.

This Privacy Policy applies to all 1 Bets services — including web browser access, mobile app usage, customer support communications, live chat, and any transactions carried out through any channel.

By creating an account or using the 1 Bets platform, you agree to this Privacy Policy. If you have any concerns, please reach out to us at support@1bets.click.

Applicable Law

1 Bets complies with international data protection standards and applicable local laws. Our Privacy Policy is aligned with the principles of the GDPR (General Data Protection Regulation).

2What Information We Collect

1 Bets only collects information necessary to provide its services. We never ask for excessive or irrelevant data. Below is a breakdown of the data we collect by category:

Data Category Details Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, physical address Account Management & Support
Financial Information Mobile Pay/Nagad/Rocket number and transaction history Payment Processing
Technical Information IP address, browser type, device information Security & Fraud Prevention
Usage Data Betting history, game activity, and login times Service Improvement & Personalization

Sensitive Information

1 Bets does not generally collect sensitive personal data such as religion, political views, or health information. However, information contained in identity documents submitted as part of the KYC process may be stored and is kept under the highest level of security.

3How We Collect Data

1 Bets collects information in several ways. Each method is fully transparent and carried out with your knowledge:

Direct Collection

  • Information you provide when filling out the registration form
  • Documents uploaded during the account verification (KYC) process
  • Information provided when contacting customer support
  • Information provided through surveys or competitions

Automated Collection

  • Browsing data collected via cookies and local storage
  • IP addresses and server access logs via log files
  • Page visit and click data collected via analytics tools
  • Device Fingerprinting (for security purposes only)

You can disable cookies through your browser settings, though some services may not function properly as a result.

4Purpose of Data Use

1 Bets uses your information only for specific, legitimate purposes — never for anything beyond that. The core purposes are:

  • Account Management: To create, maintain, and secure your account.
  • Identity Verification: To complete the KYC process and comply with anti-money laundering policies.
  • Payment Processing: To securely process deposits and withdrawals.
  • Service Improvement: To analyze user experience and continuously improve the platform.
  • Security: To detect and prevent fraud, hacking, and other irregular activity.
  • Legal Obligation: To comply with legal requests from authorities or court orders.
  • Contact: To send important updates, transaction confirmations, and support messages.
  • Marketing (Optional): To send you relevant offers and promotions, with your consent.

1 Bets never sells your data to advertisers or uses it beyond its original purpose.

5Data Sharing & Disclosure

1 Bets takes great care when it comes to sharing your data with third parties. Information is shared only in the following limited circumstances:

Permitted Sharing

  • Payment Provider: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information required to process transactions.
  • KYC Service Providers: Trusted third-party services may be used for identity verification.
  • Legal Authority: In response to a court order or a lawful request from a regulatory authority.
  • IT Service Providers: For server hosting and technical services, provided by partners bound by strict confidentiality agreements.

1 Bets never shares your data with ad networks, data brokers, or any unauthorised third parties.

Business Restructuring

If 1 Bets undergoes a merger, acquisition, or asset transfer, user data may form part of the transferred assets. Users will be notified in advance if this occurs.

6Cookies & Tracking Technologies

1 Bets uses several types of cookies on its website to enhance your experience and keep the platform secure.

Cookie Type

  • Essential Cookies: Required for login sessions, security tokens, and core site functionality. Without these, the site cannot operate properly.
  • Performance Cookies: To monitor page load times, error reports, and overall site performance.
  • Functional Cookies: For your language preferences, display settings, and personalized experience.
  • Analytics Cookies: For collecting anonymous site usage statistics.

Cookie Controls

You can delete or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in or completing transactions.

7Data Storage & Security

1 Bets uses industry-leading security measures to protect your data. The core components of our security framework are:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: Stored data is kept encrypted at all times.
  • Firewall & DDoS Protection: Our servers are protected against cyber attacks.
  • Regular Security Audits: Third-party specialists conduct regular penetration testing.
  • Two-Factor Authentication (2FA): You can enable 2FA for an extra layer of account security.
  • Restricted Access: Only authorised personnel can access user data, and all such access is logged.

Data Retention Period

1 Bets only retains your data for as long as necessary. As a general rule:

  • Active account data: retained until the account is closed.
  • Financial transaction data: up to 7 years, as required by law.
  • KYC documents: retained for a maximum of 5 years after account closure.
  • Log files and technical data: retained for a maximum of 2 years.

Once the retention period expires, data is securely deleted or anonymized.

8Your Rights

1 Bets believes every user has the right to full control over their own data. Your rights include:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Rectification: You can request corrections if any of your information is inaccurate or incomplete.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You can request to restrict how your data is used in certain circumstances.
  • Data Portability: You may request a copy of your data in a readable format.
  • Right to Object: You may object to the use of your data for marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time.

How to Exercise Your Rights

To exercise any of the rights listed above, email us at support@1bets.click. We typically respond within 30 business days. For complex cases, this may be extended to a maximum of 60 days, and you will be informed accordingly.

Requests will be processed after your identity has been verified. This is to protect your information from unauthorized access.

9Children's Privacy

1 Bets strictly refrains from providing services to anyone under the age of 18. Our platform is intended exclusively for adults.

We do not knowingly collect data from minors. If we become aware that an underage user has created an account, that account and all associated data will be deleted immediately.

If you believe a minor is using our platform, please report it to support@1bets.click.

10Third-Party Links

The 1 Bets website may reference certain third-party services — such as payment gateways. These third parties have their own privacy policies, and how your data is handled on their platforms is governed by those policies.

1 Bets is not responsible for how your data is handled by third-party services. We recommend reviewing the privacy policy of any third party before engaging with them.

11Policy Updates

1 Bets may update or amend this Privacy Policy from time to time. Changes may be made for the following reasons:

  • To comply with new legal obligations or regulatory guidelines.
  • Upon the introduction of new services or technologies.
  • To further strengthen user protection.
  • To keep pace with changes in our business operations.

Change Notifications

For significant changes, we will notify you via your registered email and display a notice on the site. Continued use of the site after any changes will be taken as acceptance of the updated policy.

The date of the latest update will be shown at the top of this page. We encourage you to review this page regularly.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to get in touch. Our dedicated Privacy Team is always ready to help.

  • Email: support@1bets.click
  • Live Chat: Click the chat icon in the bottom-right corner of the site (available 24/7)
  • Response Time: Typically within 24–48 hours

For formal privacy-related requests, email support@1bets.click with "Privacy Request" in the subject line. We'll get back to you promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

Play Safe

Your data is secure — get started with complete peace of mind

You've read 1 Bets' Privacy Policy and seen just how transparent we are. Go ahead and open your account with confidence — enjoy the best betting experience in Bangladesh. Registration is free and takes just a few minutes.

For 18+ only. Please gamble responsibly.

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